Terms of service.

Last Updated: 2 February 2025

Welcome to Alligator ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, platform, and services (collectively, the "Services"), which provide tools for negotiating medical bills and analyzing healthcare costs. By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility & User Responsibilities

1.1 You must be at least 18 years old to use our Services. 1.2 You agree to provide accurate and lawful information when using our Services. 1.3 Before uploading any medical bills or insurance claims, you must remove all personally identifiable information (PII), including names, addresses, Social Security numbers, and insurance policy details. 1.4 You agree that you have the necessary rights to share any documents you upload and will not upload any third-party confidential information without authorization.

2. Nature of Services

2.1 Our Services use an AI-powered agent to assist in analyzing medical bills and negotiating costs. The output generated by our AI is for informational purposes only and should not be relied upon as legal, financial, or medical advice. 2.2 We do not guarantee any specific outcome regarding medical bill negotiations or cost reductions. 2.3 You should consult a qualified professional for legal, financial, or medical decisions related to your healthcare expenses.

3. Privacy & Data Use

3.1 We are committed to protecting your privacy. Please review our [Privacy Policy] for details on how we collect, use, and protect your information. 3.2 While we take reasonable security measures, you acknowledge that no system is completely secure, and you provide data at your own risk.

4. Limitations of Liability

4.1 We are not responsible for any errors, inaccuracies, or failures resulting from AI-generated analyses or negotiations. 4.2 We do not assume liability for any financial decisions made based on the Services. 4.3 To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the accuracy, reliability, or legality of the Services.

5. Termination & Modifications

5.1 We reserve the right to modify or discontinue any part of our Services at any time. 5.2 We may suspend or terminate your access if we suspect a violation of these Terms.

6. Governing Law & Disputes

6.1 These Terms shall be governed by the laws of [Insert Jurisdiction]. 6.2 Any disputes shall be resolved through binding arbitration in [Insert Location], except where prohibited by law.

7. Contact Us

If you have any questions regarding these Terms, please contact us at [Insert Contact Email].

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms.