Privacy policy.
TO BE UPDATED
Last Updated: 23 February 2025
Alligator ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 User-Provided Information: When you use our Services, you may provide us with information such as your email address, contact details, and uploaded documents related to medical bills or insurance claims.1.2 Automatically Collected Information: We may collect data such as IP addresses, device information, browser type, and usage statistics when you interact with our platform.1.3 Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze platform usage. You can control cookie settings through your browser.2. Use of Information
2.1 We use the information collected to provide, maintain, and improve our Services, including medical bill negotiation and cost analysis. 2.2 We may use your contact information to communicate updates, respond to inquiries, or send promotional content (you may opt out at any time). 2.3 User Uploaded Content: Before uploading medical bills or insurance claims, you must remove all personally identifiable information (PII), such as names, addresses, Social Security numbers, and insurance policy details.3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share data with trusted third-party service providers that assist us in operating our Services, subject to strict confidentiality obligations. 3.2 Legal Compliance: We may disclose information if required by law, court order, or to protect our legal rights. 3.3 Aggregated or Anonymized Data: We may share non-identifiable, aggregated data for research, marketing, or business analysis.4. Data Security
4.1 We implement reasonable security measures to protect user data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 4.2 Users are responsible for safeguarding their account credentials and limiting access to their devices.5. User Rights & Choices
5.1 Access and Correction: You may request access to or correction of your personal data by contacting us. 5.2 Data Deletion: You may request the deletion of your data, subject to legal or contractual obligations. 5.3 Opting Out: You may opt out of marketing communications by following the unsubscribe instructions in emails.6. Retention of Data
6.1 We retain personal data for as long as necessary to provide our Services and comply with legal obligations. 6.2 Anonymized data may be retained indefinitely for research and analytical purposes.7. Third-Party Links
7.1 Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.8. Changes to this Policy
8.1 We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website.9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at [Insert Contact Email].By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.